What happens when my Apple Pencil is not responsive? Here are a few ways to solve the problem...




Charge the Apple Pencil

  • Make sure the Apple Pencil is charged by placing it into the lightning port of the iPad.
  • If the pencil is unable to charge, try charging with a wall adaptor.




Make sure that the Bluetooth is turned on

  • Check if Bluetooth is turned on by going to Settings>Bluetooth. If you already see the Pencil as a recognized device in the Bluetooth settings, then select the information icon, and choose to <Forget this Device>.
  • Try plugging in the Apple Pencil and reconnect it again and it should turn up in the settings.







If you need more help

  • Please bring your iPad to the device clinic for assessment. You may sign up for a session here.


(image courtesy of support.apple.com)