Common Issues
If you have updated your Goodnotes app recently, you may be prompted for an access code. To resolve this issue, please restart your iPad by turn...
Mon, 3 Feb, 2025 at 8:57 AM
Dear Students, We are currently working with Apple to diagnose and investigate this issue, however, if your notes/files are going missing in iCloud Drive...
Fri, 1 Mar, 2024 at 4:28 PM
What can I do if my iPad won’t turn on or start up, even after it is fully charged? Here is what you can try... Hard Reset For iPads with Home b...
Sun, 18 Feb, 2024 at 5:42 PM
Do you experience apps spontaneously closing or your iPad suddenly restarts without any reason? Here are a few things you can try... Update Appl...
Thu, 2 Sep, 2021 at 10:05 AM
What can I do when my iPad has no Wi-Fi/network connection? Try these fixes... Turn off and on your iPad Check that you are on the PDLP@SSOE netw...
Fri, 16 Feb, 2024 at 1:22 PM
What can I do if my iPad does not charge? Follow these steps... Clean the charging port Check if the charging port is dirty. You can do this b...
Fri, 16 Feb, 2024 at 1:19 PM
Your iPad may run slow due to a number of issues. Here are some solutions. 1. Try to Force restart the iPad. Source: https://support.apple.com/en-sg/gu...
Fri, 16 Feb, 2024 at 1:18 PM
What can I do if my iPad freezes / is frozen / unresponsive / shows a black screen? 1. Try to force restart your iPad. Source: https://support.apple...
Thu, 15 Feb, 2024 at 1:17 PM
If you have downloaded too many apps in your iPad and you need help removing them, do raise a ticket at https://scgssict.freshdesk.com/support/tickets/new ...
Tue, 23 May, 2023 at 1:03 PM
If you've forgotten your iPad passcode, please do not turn off or restart your iPad. Instead, submit a ticket to us here and we will try to help unlock ...
Mon, 15 Aug, 2022 at 2:06 PM